How to correct form that displays "exceeded allocated quota"?

  • Profile Image
    Shannaway
    Asked on April 22, 2014 at 07:07 AM

    Hi there,

     

    I have a form showing this error message and I don't know how to rectify the situation. I checked the advanced settings and there is no submission limit, so I can't figure out why this might be happening.

    In the URL below, it's the "more information and registration form here" link.

    Thanks,

    Sarah

  • Profile Image
    jonathan
    Answered on April 22, 2014 at 09:46 AM

    Hi Sarah,

    Your form was showing the "Exceeded Allocated Quota" because, currently your FREE subscription with username Shannaway had already exceeded the Monthly allowed submissions count.

    You can check this in your account status when you are logged in to JotForm at https://www.jotform.com/login

     

    You may need to upgrade to a paid subscription type to be able to continue using the service. 

    You can check the JotForm Pricing page for the packages options you can have.

    OR

    wait on until next 1st Day of the Month (May 1) when the submissions will reset to zero(0) and the FREE account will activate again.

    Hope this clarifies the matter. Inform us if you need further assistance.

    Thanks!