What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I host a JotForm on our company website

    Asked by Rajan  on April 22, 2014 at 11:08 AM

    We are a Law firm and would like clients to be able to fill in forms online via an email notification. Can we host your forms on our website using our own URL rather than directing to your URL?

    JotForm email email notification fill and
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    JotForm Support

    Answered by NeilVicente on April 22, 2014 at 11:19 AM

    The answer to your question is a big YES.

    There are two different ways to go about this:

    A.  Create a page on your site, then embed the form on that page.

    For this, we suggest using the iframe embed method.

    or

    B.  Create a subdomain on your domain, then point it to JotForm so you can use the form under your own URL

    Check out this user guide for more information

    -------------

    If you need further assistance with any of these solutions, please feel free to contact us again.

    Regards

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    Answered by Rajan  on April 23, 2014 at 06:23 AM

    Thank you for your response. I'm not sure whether to reply in this thread or create a new one but I'll just reply to this with my next questions which relate to this anyway.

    So we have resolved the issue of embedding the forms in our website (which I have tested and works very well).

    Now when the client clicks on the 'Submit' button after completing the form, can we have each individual form sent to different people or will they only be submitted and sent to the spcified user's we have agreed upon in the subscription? Also, are our clients able to send semi completed forms if they don't know what to type in? Or will we just have to make all fields non mandatory so forms can be submitted? It would be great if by certain questions we could have a text box with 'Comments' so that clients can add further to sections. Another major issue is that, as we are a law firm, confidentiality is a major concern of ours. Will all data and information be confidential? If so how? We are a UK based firm so does this have any implications or is all okay?

     

    I know it's a lot of questions but I'm new to this and with the help of you guys, you could grab a long term customer!

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    JotForm Support

    Answered by Welvin on April 23, 2014 at 09:36 AM

    I think, all are general questions so should be alright if you reply to this thread.  Please find our answers below for your additional set of questions:

     

    ....can we have each individual form sent to different people..

    -You can send form email to multiple recipients. Just please follow this guide: Send-Form-Emails-to-Multiple-Recipients

    -It's also possible to send form email based on a field selection using our conditional logic settings. Please refer to this guide: How-to-send-to-a-specific-email-address-based-on-a-selection

     

    Also, are our clients able to send semi completed forms if they don't know what to type in? Or will we just have to make all fields non mandatory so forms can be submitted?

    -Your clients won't be able to submit the form without completing all the required fields. So, if you want to let them fill up the form and give a way to continue later, then we have a function and workaround that you can use. We have two methods:

    a. Auto Fill Feature: This is in the form advance settings. If you enable this setting, your users would be able to fill in the form, close it and come back to it later to continue and submit. All the form data will be saved to the user browser(s) database so this means that they have to complete the form later by using the same browser and computer. If you want to give your clients a way to continue later using another browser and another device, use our workaround instead (b);

    b. Save Form - Continue Later: This method uses session URL. Your client can come back to the partially completed form later on, on any computer and browser, but they have to make sure that they will be using the correct session URL. Otherwise, they won't see their partially complete data.

     

     

    It would be great if by certain questions we could have a text box with 'Comments' so that clients can add further to sections.

    -Meaning, you want to have a section or a field that is hidden by default and show it after your client select an option to your form field or after a set of field is filled? If yes, you can do that by using our conditional logic settings. Example: http://www.jotformpro.com/form/41116986032957

     

    ..with regards to the confidentiality and security and/or privacy of the form(s) data. 

    -You have all the rights to your form data. Our website is secure and by far, we don't have any issues with regards to the security of the form and its data. Please check the following:

    a. http://www.jotform.com/faq/#13

    b. http://www.jotform.com/privacy/

     

    Should you need any further information, please do not hesitate to contact us.

    Thank you.

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    Answered by Rajan  on April 24, 2014 at 05:52 AM

    Hi Welvin,

    Thank you very much for your assistance. I will present all of this information to the rest of our IT department.

     

    Rajan

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    Answered by gori-mathew on April 24, 2014 at 07:31 AM

    You are welcome Rajan, do feel free to let us know wherever you need our assistance.

    Cheers!