Date Picker Lite mode: date not showing on PDF when enabled

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    bmanfield
    Asked on January 10, 2022 at 11:51 PM

    I have added the date picker to my form. After turning off lite mode and switching it back on again my PDF field only displays the day of the date. It no longer displays the entire date. I have tried to delete the PDF field and recreate it but it doesn't work.

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    Sam_G
    Answered on January 11, 2022 at 05:06 AM

    Hello Bmanfield,

    I have cloned and tested your form and the date shows the entire date.

    1641895593_61dd56a948896_

    Kindly check and let us know if the issue persists.

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    bmanfield
    Answered on January 19, 2022 at 01:55 AM

    It is still not working for me...

    1642575272_61e7b5a819f01_

    After switching back to lite mode and dropping the date back onto the PDF the only item it displays is the day of the date.

    I can display as per your example above if I drop all three fields (day/month/year) with lite mode off.

    1642577563_61e7be9ba1318_

    I'd prefer to use lite mode.

    What am I doing wrong? Am I dragging form the right part of the field?

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    Sam_G
    Answered on January 19, 2022 at 03:48 AM

    Hello Bmanfield.

    Once you toggle the lite mode on the Date of Birth, you would need to manually remap the field to the PDF.

    1642582087_61e7d047aa779_

    I hope this helps.

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    bmanfield
    Answered on January 19, 2022 at 09:25 PM

    Hi,

    I have manually remapped the field onto the form. When the PDF is filled it only shows the day date value and not the entire date. This is what happens:

    1642645487_61e8c7ef26182_

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    Sam_G
    Answered on January 20, 2022 at 07:24 AM

    Hello Bmanfield,

    I have added a short video below.

    1642681379_61e954232124d_date picker lit

    I have enabled Lite mode and it shows the DOB on the PDF.

    Here's my cloned form: https://form.jotform.com/220192746709965

    I hope this helps.

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    bmanfield
    Answered on January 21, 2022 at 02:41 AM

    Seems when adding to the PDF where I clicked on the date widget field might have mattered. I did it about three times before suddenly it worked.

    Not sure if clicking the lower right of the widget focused the PDF field to the entire date string when adding the field to the date??

    So right now its 'solved' but without explanation.

    https://form.jotform.com/213371642350044

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    Sam_G
    Answered on January 21, 2022 at 04:23 AM

    Hello Bmanfield,

    We have not received reports of it having issues.

    Kindly monitor and let us know if the issue persists.