What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Conditional Logic Not WorkingAsked by buttonmakers on April 22, 2014 at 01:38 PM
Hello. I have conditional logic on the following form that is supposed to show/hide the "select a product" field. It is not currently working. I have manually hidden most of the fields to not confuse my customers while troubleshooting. But normally, this works as expected. "Select a product" fields are hidden until you select a size. But today it is broken.
Thanks for any help!
I checked this on my end for the first question and so far it's working. I started looking at this more and a couple more conditions in I found a duplicated condition problem and also a problem with the fact that you have a lot of conditions so it's created a conflict on your form.
The second condition had two rules so this was cancelling it out.