Gues account - reset password

  • Jamine Moton
    Asked on January 11, 2022 at 9:52 AM

    Not receiving forgot password email to reset my password.

  • enterprisesupportteam
    Replied on January 11, 2022 at 10:36 AM

    Dear Jamine Moton,

    Thank you for your query.

    I can see that your account is a guest account.

     Please note that we provide only one-time sign in for guest accounts. That's why you haven't received any password reset email. Please sign up here: https://www.jotform.com/. You'll be able to register using the same email address.

    Feel free to contact us if you need further assistance.

    Kind regards,

    Francis

  • Samuele
    Replied on January 11, 2022 at 11:08 AM

    Not reciving forgot poassword email to reset my password, where can i contact you?
  • enterprisesupportteam
    Replied on January 11, 2022 at 11:19 AM

    Dear Samuele,

    Thank you for your query.

    Since this is a different question I will split this thread.

    Kind regards

    Francis