What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Upgrade and Cancel

    Asked by SmithPat on April 22, 2014 at 04:36 PM

    If I purchase an upgrade today, what is the last day I can cancel without being charged for a 2nd month?

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    JotForm Support

    Answered by Welvin on April 22, 2014 at 07:41 PM


    You can cancel before May 22, 2014. Or, you can also cancel right after you upgraded your account. When you cancel, your account will stay at the level that you've paid for and your account will automatically set back to free after the payment will expire.