password reset email is not being sent.

  • mehdy rad
    Asked on January 11, 2022 at 11:07 AM

    I have tried multiple times and checked spam folders as well. Thanks Mehdy

  • Harvey JotForm Support
    Replied on January 11, 2022 at 12:03 PM

    Hello,

    We apologize for the inconvenience.

    I have checked your email address but cannot find an active account with it. Can you please provide us with the username or email address on the account for us to check?

    Looking forward to your reply.