What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happens to submissions sent in over the free account limit?

    Asked by maepen on July 30, 2011 at 05:27 PM
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    JotForm Support

    Answered by NeilVicente on July 30, 2011 at 06:00 PM

    Hi,

    Once a free account reaches the maximum number of submissions allowed per month, forms will be disabled and unavailable for use. A disabled form will display this message:

     

    That means that the visitor will not be able to submit anything on it. Forms will only be re-enabled once the account limit refreshes, which is on the first day of the following month.  If waiting is not an option, you can have your account upgraded to Premium to enjoy continuous service.

    Please contact us if you have other questions or concerns. Thank you for using Jotform!


    Neil