What happens to submissions sent in over the free account limit?

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    Answered on July 30, 2011 at 06:00 PM


    Once a free account reaches the maximum number of submissions allowed per month, forms will be disabled and unavailable for use. A disabled form will display this message:


    That means that the visitor will not be able to submit anything on it. Forms will only be re-enabled once the account limit refreshes, which is on the first day of the following month.  If waiting is not an option, you can have your account upgraded to Premium to enjoy continuous service.

    Please contact us if you have other questions or concerns. Thank you for using Jotform!