What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Not Submitting due to unseen required field error

    Asked by debs2105 on April 23, 2014 at 03:32 AM

    Hi I have produced a form and embedded it into my site and it doesnt matter what i do it will not submit to jot form or send an email conformation or re direct to another url

     

     

    this is my form

    <script type="text/javascript" src="http://form.jotformeu.com/jsform/41114896932358"></script>

    Page URL:
    http://massifcabs1.moonfruit.com/bookings/4583912579?preview=Y

    form not submitting email jsform site jotformeu
  • Profile Image
    JotForm Support

    Answered by jonathan on April 23, 2014 at 04:18 AM

    Hi,

    I was able to reproduced the problem you mentioned.

    I could NOT submit the form in your website http://massifcabs1.moonfruit.com/bookings/4583912579

    I am suspecting it was probably due to the Terms widget on the form. 

    Can you please try removing the widget in the form editor, and then let us test submit the form again. I just want to establish if it is exactly the problem.

     

    Will wait for updates.

    Thanks.

  • Profile Image
    JotForm Founder

    Answered by aytekin on April 23, 2014 at 05:05 AM

    Fixed now. Sorry about that.