What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How long does JotForm retain file uploads?

    Asked by Roxanne  on April 23, 2014 at 05:31 AM
    If our form contains a file upload field, how long are those submitted files retained in our account?
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    JotForm Support

    Answered by ashwin_d on April 23, 2014 at 06:13 AM

    Hello Roxanne,

    Please be noted that we never delete any file. As long as you do not delete your submissions, the uploads will always be there in your account. Deleting a form's submission will also delete the attached file.

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!