- kerryannAsked on July 31, 2011 at 12:03 AM
- JotForm SupportliyamAnswered on July 31, 2011 at 01:05 AM
I'm not sure if someone has already processed the cancellation for you or you were able to cancel your account. I have checked your account information and you are already scheduled for downgrade on August 2, 2011. This means that the process for cancellation was successful and with this, you will not be charged again.
Feel free to upgrade back to Premium anytime. If you have other questions or concerns, please let us know.
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