What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I get a form removed from your site?

    Asked by liss on July 31, 2011 at 01:50 AM

    This form:

    http://www.jotform.com/form/12115631162

     

    is being used to phish facebook accounts.

     

    I would like you to remove the form, and the user account that created it, and take whatever precautions might be possible to prevent phishing scams from being created/supported via your service.

     

    Many thanks

     

    Liss

  • Profile Image

    Answered by brx250 on July 31, 2011 at 02:56 AM

    Hi Liss,

    Thank you for the information. We will have to do futher investigation regarding this issue for verification purposes.

     In our Terms of Use, users are solely responsible for all of Forms and Submissions. Nevertheless, we do have our anti-phishing system that automatically detects forms used in phishing sites. And we also have the IP address and the email address of the user. These make up our security measure against any violations incurred during usage of JotForm.

    If you do have further concerns, please feel free to contact us.

    _____________________________________________ 

    Albert JotForm Support 

  • Profile Image

    Answered by allanftd on July 31, 2011 at 08:37 AM

    Hello Liss,

    Sorry but your response failed to show up in our support forum. Kindly post it to this link - http://www.jotform.com/answers/36620-How-can-I-get-a-form-removed-from-your-site#1 - so that the next available JotForm Support Team Member can promptly assist you.

    Just an update, the account used to create this form has been suspended. The form itself is now also disabled.

    Please let us know if you need further assistance. 

    JOTFORM SUPPORT