How long it takes to activate my upgrade after the purchase ?

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    preventionincendiestoke
    Asked on April 23, 2014 at 12:04 PM

    Hi, i've purchase 1000 per months last week, and i want to know how long it takes to activate it...

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    KadeJM
    Answered on April 23, 2014 at 01:17 PM

    It should be instantaneous. This happened because you were not logged into your account at the time of purchase so it did not associate with your JotForm Account. I've gone ahead and fixed this for you but you may need to log out then log back in if you do not see the reflected change yet.