What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
might something in my form be causing a hangup within paypal on the "bill me later" option??Asked by aklettner on April 23, 2014 at 01:05 PM
I created a simple form with PayPal integration. I tested the form and payment and all went fine. However, someone is trying to make a payment using their Bill Me Later option. Each time they have tried it gets stuck saying "authorizing." I receive the Pending Payment notification only. Is there anything in my form that might be causing this to happen in Bill Me Later or is this entirely an issue with PayPal and that person's account?
Please contact paypal support and tell them about that behavior, it appears its only happening on their side - its certainly unusual.
Let us know how we can assist further.