- aklettnerAsked on April 23, 2014 at 01:05 PM
I created a simple form with PayPal integration. I tested the form and payment and all went fine. However, someone is trying to make a payment using their Bill Me Later option. Each time they have tried it gets stuck saying "authorizing." I receive the Pending Payment notification only. Is there anything in my form that might be causing this to happen in Bill Me Later or is this entirely an issue with PayPal and that person's account?
- JotForm SupportTitusNAnswered on April 23, 2014 at 02:25 PM
Please contact paypal support and tell them about that behavior, it appears its only happening on their side - its certainly unusual.
Let us know how we can assist further.