What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Does jotform take a percentage of the sales?

    Asked by Sandra Baum  on April 23, 2014 at 01:54 PM

    I am putting together a non-profit event basketball tournament supporting cancer patients. I would like as much of the money as possible to go to the patients. Teams will register using the form and send payment via paypal. If I use a paypal account, does jotform take any percentage?

    This is a one time event and I do not foresee more than 100 submissions. Moreover, Jotform says that I need a paypal business account. What do you recommend for this type of event? Is there anyway to avoid using a business account and just use a regular paypal account to collect payments? Thank you


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    JotForm Support

    Answered by Mike_T on April 23, 2014 at 03:33 PM

    Thank you for your interest in our service.

    No, we do not take any commissions, you will be paying the PayPal fees only. However, our Free accounts are limited to 10 payment submissions per month, so you will probably need to upgrade your JotForm account for one month (USD $9.95).

    I think that the PayPal business account is required to be able to accept credit card payments. Also, there is a PayPal for Nonprofits. You might contact PayPal Support to find out more information on this.

    Please feel free to contact us if you need any further assistance. We will be happy to help.