Why was I given a COVID test result when I haven't yet gone in to get tested?

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    Adele Fu 
    Asked on January 12, 2022 at 07:05 PM

    To whom it may concern,

    I registered to get a COVID test for Thursday (tomorrow), but Ally Health via Jotform sent me my "COVID Test results" already. This is very alarming, and I may need to report this incident to the Maryland Department of Health.

    Please resolve this issue as soon as possible.

    Sincerely,

    Adele Fu





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    Sheena_M
    Answered on January 13, 2022 at 01:12 AM

    Hi Adele,

    I understand that how alarming that situation is.

    If you're not familiar with Jotform, it's a tool for creating web forms. Many of our users use Jotform to generate order forms, survey forms, quiz forms, and other types of forms.

    https://www.jotform.com/faq/

    I understand you're attempting to resolve an issue with a business/user. If you received a confirmation email after submitting the form, you may utilize the Reply-to option in that email to contact the form owner directly and express your concern to him or her.

    Warmest,

    Sheena