cloning a form

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    bocoflood
    Asked on April 23, 2014 at 04:13 PM

    I have a form that I am trying to move from one JotForm account into templates so that I can access the form from a different JotForm account.

     

    When I click on the form and select "share on templates" the working wheel just spins and the form does not get moved to templates so that I can access it from a different account.

  • Profile Image
    jonathan
    Answered on April 23, 2014 at 05:04 PM

    Hi,

    I have just tested the Sharing Template feature, but I was not able to reproduce the mentioned issue.

    Here are the screenshots when I did it.

     

     

    Maybe it is just temporary glitch on your end. Please clearing your browser's cache and login back to JotForm, then retry.

    --

    And on the other hand, I also would like to inform you that your method of copying your form to your other account is NOT the correct method. The Sharing to Template Gallery was not for that purpose.

    The correct method to use is, to clone the form to your other account.

    Please refer to this guide on how to 

    -How-to-Clone-an-Existing-Form-from-a-URL

     

    Hope this help. Inform us if you need further assistance.

    Thanks!

     

     

     

  • Profile Image
    BOCOFloodRecovery
    Answered on April 24, 2014 at 12:05 PM

    Just tried using "How to Clone an Existing Form from a URL", not working.

     

    Got this error: No form found on the page. Please check the source code you provided

  • Profile Image
    Carina
    Answered on April 24, 2014 at 01:31 PM

    I kindly ask you to share with us the form's or website's url so we can analyse better the cause of this error. Then we will get back to you with more details.

    Thank you

  • Profile Image
    BOCOFloodRecovery
    Answered on April 24, 2014 at 01:41 PM
    Here is the url for the form - http://www.jotformpro.com/4milestore/construction

    Thank you


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  • Profile Image
    Carina
    Answered on April 24, 2014 at 02:32 PM

    Please use this url instead using the clone method:

    http://www.jotformpro.com/40724664886971

    Let us know if further support is needed.

    Thank you.

  • Profile Image
    BOCOFloodRecovery
    Answered on April 24, 2014 at 03:31 PM
    Same error code comes up.

    See attached screenshot.



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  • Profile Image
    Welvin
    Answered on April 24, 2014 at 04:41 PM

    How about using this form URL: http://www.jotformpro.com/form/40724664886971 ?. This is the correct one. Update us here for the results.

    Thanks

  • Profile Image
    BOCOFloodRecovery
    Answered on April 25, 2014 at 11:11 AM
    Still getting the same error message.

    See attached screenshot.



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  • Profile Image
    Carina
    Answered on April 25, 2014 at 11:23 AM

    To upload screenshots to the forum please follow this guide.

    I cloned the form into your BOCOFloodRecovery account. But I kindly ask you to try to clone this form, just to test if it is a common difficulty or was only with that specific form.

    Please get back to us with more details.

    Than you