- firstname.lastname@example.orgAsked on April 23, 2014 at 05:05 PM
I got an email saying my account is over limited with 100 inquiries
I HAVE DEFNATELY NOT GOTTEN 100 INQUIRIES so I wonder if there is a glitch? can you help? thanks
- CarinaAnswered on April 23, 2014 at 06:18 PM
I checked your account and you have 11 SSL(secure) submissions out of 10 monthly included in the free plan. I reset the counter to 0, but we can only do this once.
To avoid future suspensions please go to Setup and Embed>Embed forms>uncheck the Secure option and embed the form again:
Let us know if we can be of more assistance.