What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why Am I getting a "your jotforms are disabled" message?

    Asked by tributeproductions@earthlink.ne on April 23, 2014 at 06:26 PM

    I haven't reached 100 submissions - only 9 total!!!

     

    I just got this email:

    Dear tributeproductions@earthlink.ne

    You have currently reached the limits of your account. Your forms are disabled now. 

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:
    http://www.jotform.com/upgrade?username=tributeproductions@earthlink.ne

    Thanks for using JotForm, 

    JotForm Team
    http://www.jotform.com/

    message Submissions JotForm email style size
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    JotForm Support Manager

    Answered by Jeanette on April 23, 2014 at 08:59 PM

    This is because you are using the SSL (secure version) in one or more forms, and since your account is free, this only allows you 10 SSL submissions. To avoid this problem, please embed the forms using the standard version (http) of the form

    To know how to enable/disabled SSL , please check SSL Submissions