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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Hi I need assistance pls.

    Asked by C.Jay  on April 24, 2014 at 07:23 AM

    Hi, All my form is working great on PC/MAC/ANDROID but on IOS examples iPad my form not load,

    thanks

    C.Jay

    Page URL:
    http://www.prideshine.co.uk/booking.html

    assistance style size ipad Android
  • Profile Image

    Answered by kimotomaina on April 24, 2014 at 09:35 AM

    Hi C.jay.

      Sorry for the inconvenience. Try embedding your form using the iframe code? That will prevent it from conflicting with your site scripts which maybe causing this problem with the IOS.

     I hope these changes help you.

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    JotForm Support

    Answered by jonathan on April 24, 2014 at 09:42 AM

    Hi C.Jay

    We apologize for the delays.

    I was able to see the problem when I tested using the URL of the website you provided  

    http://www.prideshine.co.uk/booking.html

    The form is not visible when viewed in an Ipad

     

    Can you please try re-embedding the form again using its iframe embed code this time.

    Use this guide https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    then check again.

    Please update us if this makes any difference.

    Thanks!