remove duplicate pdf and download buttons from thank you page.

  • sportygal87
    Asked on January 14, 2022 at 8:17 PM

    For some reason I have a number of download and email buttons on my thank you page. How do I delete them?


    1642209984 61e222c057a81 Screenshot 10

    Page URL: https://www.jotform.com/build/210358251323143/?=typeA200&typeA466=Carolyn%20Brosman&typeA467=&address[address_line1]=&address[address_line2]=&address[
  • Carrissa JotForm Support
    Replied on January 15, 2022 at 1:27 AM

    Hello there,

    Thank you for contacting Jotform.

    I have check your form and it seems like the "Thank you" page added several buttons for the download PDF and Send PDF as Email.

    You can have this deleted by going on the Thank you page settings. To access these thank you page options, click Settings at the top > then Thank You Page on the left.

    After that, you can just delete the excess buttons.

    Hope this helps. Let us know if there's anything we can further assist you.

    Regards,


  • sportygal87
    Replied on January 15, 2022 at 2:58 PM

    I got there but do not see any "delete" selection. Thanks for your quick help...

  • John Support Team Lead
    Replied on January 15, 2022 at 3:12 PM

    You can use the DELETE key in the keyboard as if you're deleting texts. Here's an example:

    1642277531 61e32a9b668f0 delee Screenshot 10

  • sportygal87
    Replied on January 15, 2022 at 3:39 PM

    Oh DUH...never thought of that...thanks so much!