Include photos from photo widget in email

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    Richard Harper 
    Asked on January 17, 2022 at 07:57 AM

    Hi there!
    how can i include the photos uploaded from a “take photo”widget into the notification email? Right now, we just get a box symbol.

  • Profile Image
    Lorenz
    Answered on January 17, 2022 at 08:19 AM

    Hi there,

    Can you please share with us the form you're working on so we can fully check, it probably has something to do with the privacy setting.

    We will wait for your response.


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    marblechurch
    Answered on January 17, 2022 at 11:18 AM

    account name= marblechurch

    name of form= Delivery Notification

    The concept is this:

    We need to notify people when they get parcel deliveries. We want a reference ID #, Photo of the item(s) delivered, where it is stored and then need them to sign for the package when they pick it up.

    There are glitches in the way we designed it and want to use Jotform to maximize the flow of notification and acceptance of deliveries at our NYC Church for staff people.

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    Fahad
    Answered on January 17, 2022 at 01:02 PM

    Hi @marblechurch,

    I have cloned your form and did a test I can receive the images uploaded in Email Notifications and Autoresponder.

    You mentioned you are seeing box in place of images. Can you please share screenshot.

    Also can you try in any other browser? And also try it in private or incognito mode. I also checked the email logs, I can see email have images.

    Can you please check again?



  • Profile Image
    Richard Harper 
    Answered on January 17, 2022 at 01:18 PM

    Yes, thank you. I changed the account settings and now it works. On another note,

    how do you advise a set up the form so that the recipient can sign for the package when they receive it.? I’m sure jotform has all the capability, but I don’t know how to set it up or which tool to use. Thanks so much for all you do. It’s amazing app.
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    Fahad
    Answered on January 17, 2022 at 02:48 PM

    Hi @marblechurch,

    I have moved your other question to new thread.

    You can follow your 2nd question here: https://www.jotform.com/answers/3675368

    i will reply you on it shortly.