What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is it secure?

    Asked by Oakdale on August 01, 2011 at 08:36 AM


    Can you please tell me if JotForm is secure to send confidential data?

    Thank you

    Kind Regards


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    Answered by allanftd on August 01, 2011 at 09:27 AM

    Hi ODP,

    Welcome to JotForm - the world's fastest, easiest online form builder!

    We appreciate the fact that you're concerned with the integrity and security of your clients' data while using online forms. We at JotForm take user privacy and security very seriously. We use not 64-bit, not 128-bit, but a 256-bit SSL Certificate for all of secure forms made with JotForm. It is very easy to convert a regular form into a secure one. Just add the letter "s" in the URL's http:// prefix so that it becomes https://. 

    Below is a copy of JotForm's SSL certificate details:


    This is more than enough for regular online shops, e-banking websites, and the like. 

    For more information about, please visit this thread about the SSL certificate used by JotForm for secure forms: https://www.jotform.com/answers/7568-What-SSL-Company-does-JOTFORM-use-for-their-SSL-forms

    We hope you find this information useful. Please let us know if you need further assistance. Thank you for putting your trust on JotForm!