What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Password reset

    Asked by Buntricia Bastian  on April 25, 2014 at 09:51 PM


    I'm trying to reset my password. When I fill out the forgot my password form and click the submit button nothing happens.

    Please advise.

    Page URL:

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    JotForm Support

    Answered by BrianPaulo on April 26, 2014 at 04:00 AM

    Hi Buntricia,

    You are currently using a guest account. Kindly create a free account using the email address you used. I don't see that you have forms created on your guest account. In case you have created one before, once your free account is created, you can clone them. You can refer to this link on how to clone a form.

    Please let us know if you need further help.