We got form with unreadble text, please look attached

  • kolokami
    Asked on April 27, 2014 at 6:16 AM

    hi

    can we do something about it?

    thank you

    michal

    We got form with unreadble text, please look attached Image 1 Screenshot 20

  • NeilVicente
    Replied on April 27, 2014 at 6:26 AM

    Which form did this email come from? Does it happen to all the emails that you receive, or for just this particular email?

  • matzko1
    Replied on April 27, 2014 at 7:51 AM
    hello
    thanks for your reply.
    the form is: KoloKami הרשמה לפיילוט
    it happend only in this email.
    all the others were ok.
    :)
    ...
  • NeilVicente
    Replied on April 27, 2014 at 7:59 AM

    Alright, I have just checked our change logs. Apparently, there was an update made to the Form Emails system last April 25, but was then reverted the same day.

    Am I correct in assuming the problem no longer exists as of now? Do emails sent after April 25 not exhibit the same problem?

  • matzko1
    Replied on April 27, 2014 at 8:21 AM
    a couple of ours after we received this form i made a test and it was ok.
    we didn't test it again but hope that it will not repeat.
    i understand that you don't see any problem in the form.
    thanks for your help [?]
    einat
    On Sun, Apr 27, 2014 at 2:59 PM, JotForm Support Forum ...