What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    We got form with unreadble text, please look attached

    Asked by kolokami on April 27, 2014 at 06:16 AM

    hi

    can we do something about it?

    thank you

    michal

    attached JotForm height jpg www
  • Profile Image
    JotForm Support

    Answered by NeilVicente on April 27, 2014 at 06:26 AM

    Which form did this email come from? Does it happen to all the emails that you receive, or for just this particular email?

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    Answered by matzko1 on April 27, 2014 at 07:51 AM
    hello
    thanks for your reply.
    the form is: KoloKami הרשמה לפיילוט
    it happend only in this email.
    all the others were ok.
    :)
    ...
  • Profile Image
    JotForm Support

    Answered by NeilVicente on April 27, 2014 at 07:59 AM

    Alright, I have just checked our change logs. Apparently, there was an update made to the Form Emails system last April 25, but was then reverted the same day.

    Am I correct in assuming the problem no longer exists as of now? Do emails sent after April 25 not exhibit the same problem?

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    Answered by matzko1 on April 27, 2014 at 08:21 AM
    a couple of ours after we received this form i made a test and it was ok.
    we didn't test it again but hope that it will not repeat.
    i understand that you don't see any problem in the form.
    thanks for your help [?]
    einat
    On Sun, Apr 27, 2014 at 2:59 PM, JotForm Support Forum ...