What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form does not appear on my Facebook page

    Asked by anthonyrap on August 01, 2011 at 03:56 PM

    I'm using your form here: http://www.poshbabyusa.com/contest

    but also using it within a tab frame on the facebook page.  For some reason it wont load on the facebook page.  Is this because i am using the same form?  Do i need to create two separate ones, 2 for the site 1 for facebook> thanks

    Page URL:
    http://www.poshbabyusa.com/contest

  • Profile Image
    JotForm Support

    Answered by NeilVicente on August 01, 2011 at 05:33 PM

    Hi,

    The reason you're not seeing the form in your Facebook page is because you have copied the embed codes only in the fan-only text area. You must be a fan of your page, using another account, to be able to view the form.

    Below is a screenshot of the form in your Facebook page, viewed as a fan:

     

    Get back to us if you're still having problems with this form. We look forward to your response. Thanks!


    Neil