I want to cancel my account

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    Rachel 
    Asked on April 27, 2014 at 08:00 PM

    I have an account on Jotform that is charging me a monthly amount. I want to cancel it, but I can't seem to figure out which email I used to create it. 

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    ashwin_d
    Answered on April 27, 2014 at 11:11 PM

    Hello Rachel,

    Upon checking, I found that your account username is "clarinetrachel". The email address used in your profile is "clarinetrachel@gmail.com". This account is actually a free account.

    It seems that you have another account "racmur4" which is a premium account. The email address used in your profile is contact@just*****-nr.com.

    Do you want us to cancel your subscription? Please sign in to your JotForm account and send us the message. We will do the needful.

    Thank you!