- RachelAsked on April 27, 2014 at 08:00 PM
I have an account on Jotform that is charging me a monthly amount. I want to cancel it, but I can't seem to figure out which email I used to create it.
- JotForm Supportashwin_dAnswered on April 27, 2014 at 11:11 PM
Upon checking, I found that your account username is "clarinetrachel". The email address used in your profile is "firstname.lastname@example.org". This account is actually a free account.
It seems that you have another account "racmur4" which is a premium account. The email address used in your profile is contact@just*****-nr.com.
Do you want us to cancel your subscription? Please sign in to your JotForm account and send us the message. We will do the needful.