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ChacoleAsked on April 27, 2014 at 10:09 PM
I am using windows 7 and Chrome and I have forms that are printable. but when they are printed using my Chrome browser none of the drop downs, radio buttons or check box print clearly, they are faded and unreadable. I tried printing using my IE browsers and those boxes printed in gray instead of black but I am able to read them. How can I fix this issue? I have many printable forms that my customers are relying on and not everyone keeps multible browsers on their computers.
Updated 11:00 AM EST 4/28/2014
Chrome Version: As you can see the sleceted items in the drop downs are faded and very hard to see in comparission to the rest of the document. Also why doesn't the text area print?
IE Version: As you can see the IE verison is the worst of the 2 this morning. You can't see the selected items at all. This the complete opposite from last night when Chrome printed nothing and IE print faded.
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Ashwin JotForm SupportReplied on April 28, 2014 at 2:33 AM
Hello Chacole,
Do you mean to say that the drop downs, check box and radio button texts are not readable when your form is actually printed on paper?
I did try to check your form in print preview and they appear to display the fields correctly. Please check the screenshot below:
Is it possible to send us a scan copy of your print out? We would like to take a look. The following guide should help you upload image in your forum post: https://www.jotform.com/answers/277033We will wait for your response.Thank you! -
ChacoleReplied on April 28, 2014 at 11:04 AM
I have update question with images.
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ChacoleReplied on April 28, 2014 at 11:21 AMI have updated my question.
Thank you,
Charlotte Cole
aka Chacole
chacole@roadrunner.com
Mobile: 207-314-4788
Home: 207-872-1923
Fax: 207-512-5983
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