JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
The reason as to why you are unable to access a particular account that you can change its password or so is that you have not yet created an account with us but only a guest account that this form was created under.
Please follow the link provided below to signup a free account with us, by registering it to the same email address and using the same browser as the one you were using in the guest account this form will be moved to your new Free account automatically.
Do let us know if you need further assistance.