What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form submitted with credit card information hasn't been received

    Asked by tania ramos  on April 28, 2014 at 11:02 AM

    I'm trying to resolve this issue,

    I've send three forms with credit card authorization to my co worker to be processed, and she hasn't received it, is there a problem in the system? or delays

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    JotForm Support

    Answered by Welvin on April 28, 2014 at 11:34 AM

    Hi Tania,

    Please follow up on your first thread regarding the same matter here: http://www.jotform.com/answers/368598.