What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form going to be disabled--help!

    Asked by skelley on April 28, 2014 at 11:36 AM

    My forms are not running SSL (hopefully), but I am receiving notices that my account is going to be shut down today.  This would be most undesireable.  Could you please verify that my forms are not running security incription and prevent the shutdown?  I attempted to delete some secure submissions (my form was previously running SSL, but I attempted to disable, perhaps to no avail).  

    Thank you in advance for your help!  I love jotform!

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    JotForm Support

    Answered by BDAVID on April 28, 2014 at 12:07 PM

    Hi, we have reset the SSl counter to zero only for this time. Please make sure not to check the secure form checkbox to avoid having the form running in the https protocol.

    Also, make sure not to log in a secure link - https://www.jotform.us/loginThis time log in using http://www.jotform.us/loginHope this helps you, let us know if you have more questions, we will be glad to assist you.