What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Jot form doesn't work

    Asked by BMdy on April 28, 2014 at 02:21 PM

    Hello,

    For some reason my most recent couple of forms don't work on a cell phone. attached is a screen shot.  Do i need to change the formatting?

     

    Thanks,

    Dave

    Screenshot
    form doesn't work doesn't work thanks hello attached
  • Profile Image
    JotForm Support

    Answered by Welvin on April 28, 2014 at 02:44 PM

    Hi Dave,

    What is the form URL in question please? OR, share to us the webpage where the form is located so we can check.

    Thanks

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    JotForm Support

    Answered by Welvin on April 28, 2014 at 02:47 PM

    Usually, that error appears on redirect page when you provided the wrong keys in the captcha field of the form. Sometimes, a conflict would also cause this so please let us know the webpage URL to where the form is embedded so we can check.

    You can also try re-embedding your form using our iFrame Method: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code so to fix the possible conflicts the causes this error.

    Thanks