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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Google payment form

    Asked by Sovereign on August 02, 2011 at 05:09 AM

    Hello

     

    I have been trying to use the google checkout payment form and have eentered in the requested information and created products, all seems good but when I try to purchase something nothing happens, I would think it shoud divert to googe but there is no redirection or button for submission, - nothing happens, can you help please.

     

    Many thanks

  • Profile Image

    Answered by allanftd on August 02, 2011 at 05:26 AM

    Hi Sovereign,

    Thanks for bringing this to our attention. To help us investigate this issue, may we ask which among your forms is experiencing this issue?

    We'll await your response so that we can further assist you. Thank you for using JotForm!

    JOTFORM SUPPORT

  • Profile Image

    Answered by Sovereign on August 02, 2011 at 05:31 AM

    Hello,

    Thank you for coming back to me so quickly,

    The form is called "Title Me" (I can not seem to change the form names either) it is the last form I created showing 2 submissions.

     

    Many Thanks

     

  • Profile Image

    Answered by allanftd on August 02, 2011 at 05:54 AM

    Thanks for the prompt response. I tried to order using your payment form and I was redirected to the Google Checkout secure page:

     

    Although I did not find a submit button in your form, I just pressed the Return key of my keypad to submit my order. I inserted a Submit button for your form.

    In order to change the title of your form, just click on the title text itself and start entering your preferred form title. 

    Please try submitting your form again and let us know if it works this time or not.

    JOTFORM SUPPORT