When does my cycle end?

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    holaciudad
    Asked on April 29, 2014 at 09:27 AM

    I am getting a notice that I need to upgrade my storage because I'm almost at 1000 submissions for the month. But I would like to know if it is necessary for me to upgrade if there's only 2 days left in the cycle. That is if my new cycle begins on May 1st.

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    EliezerN
    Answered on April 29, 2014 at 10:51 AM

    Hi,

    Yes, your submissions counter will be reset in two days, on next May 1st. All our users submission counters are reset the first day of each month.

    So, if it is urgent for you to continue receiving more submissions without interruption you may upgrade to a higher plan, otherwise you can wait the two days remaining and continue with the same plan.

    Let us know if you need further assistance with this query.

    Thanks