What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What payment provider do you use?

    Asked by Carolinejos on April 29, 2014 at 01:47 PM

    I just upgraded my account and I had to enter my credit card info. Can you tell me what payment provider you use on your own collection page? The way I have it set up now, you have to be transferred to paypal to complete the process. I like how I was able to do it all on 1 page. 

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    JotForm Support

    Answered by Welvin on April 29, 2014 at 02:49 PM


    For our payment methods when you upgrade your account, we used FastSpring and BlueSnap. 

    Our Paypal Integration do something differently. Once you select a product item and click submit button, you will be redirected to the Paypal Payment Page to submit the payment. If you'd like to allow your customers to pay using Credit Card, then consider using the Paypal Pro integration:

    If you require any further assistance, feel free to contact us.