What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email notification goes to a different email address

    Asked by mhansen2013 on April 29, 2014 at 02:31 PM

    My e-mail on my profile is layala@habitatcfc.org,wich was set up since I opened the account, but someone else is getting some submission once in while. Could please help to fix that. I did it once but still is happening.



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    JotForm Support

    Answered by Welvin on April 29, 2014 at 04:11 PM


    Please review this guide: Finding-out-E-mail-Address-used-for-submission-notifications. You should be able to see the form recipient settings, change or remove additional email address from the settings.

    If you require any further assistance, feel free to contact us.