If we set up Autoresponder emails but then disable the form - do the em

  • Chimney Rock
    Asked on January 24, 2022 at 2:21 PM

    If we set up Autoresponder emails but then disable the form - do the emails that are set to be sent at a later date still get sent? We use forms for pre-orders and then disable the forms to stop any additional submissions from coming in, however, we have Autoresponder emails set up for later dates to remind people to pick up their orders and fill out feedback forms. If the form itself is disabled will these still send?

  • Jovanne JotForm Support
    Replied on January 24, 2022 at 6:25 PM

    Hi, thank you for contacting support.

    I have created a form on my end to check if the autoresponder email will be sent if the form will be disabled. Since the Send Email Later can only be set as early as one day, I cannot provide you with an answer yet. I will get back to you if I have received the autoresponder email.

    To know more about autoresponder emails, you can check this guide below:

    GUIDE: setting-up-an-autoresponder-email

    Thank you for your patience and understanding.