What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Which iphone browser does allow upload of file from phone?

    Asked by rrobertsgreencircle on August 02, 2011 at 03:08 PM

    We have tested our form on all types of devices and the only one that will not allow the upload is iphone. Any advice?

    iphone file upload
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    JotForm Support

    Answered by NeilVicente on August 02, 2011 at 03:18 PM

    Hello,

    Could you please describe what exactly happens when you try uploading a file through your form using the iPhone browser? May we know which specific form is having this problem?

    Also, try using Opera Mobile for iPhones to upload the file. Let us know of any results. 

    We'll be looking forward to your updates. Thanks!


    Neil

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    Answered by tulh on November 17, 2011 at 10:19 PM

    iOS does not have a browsable file system like a computer, so even if Safari supported file uploads, you would not be able to browse to the file to select it.

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    Answered by rhaynie on November 22, 2011 at 02:37 PM

    I have clients using ICab browser for iphone to get around this Mobile Safari limitation. Anyone know of other alternative browsers that allow file uploads?

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    JotForm Support

    Answered by Mike_T on November 22, 2011 at 05:01 PM

    I am not sure if that is possible in any other browser than iCab Mobile.

    You may also try some 3rd party alternatives to solve upload problem:

    http://www.aurigma.com/iphone/

    http://picupapp.com/

    Please feel free to contact us if you need any other assistance.

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    Answered by bracesport on January 19, 2012 at 03:15 PM

    it seems that the choose file to upload button does not work for iPhone or iPad.. are there any work arounds for this?

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    JotForm Support

    Answered by Mike_T on January 19, 2012 at 04:33 PM

    @bracesport, please try to use iCab Mobile browser for uploads using iPhone & iPad.

    Please give it a try, and let us know if you need any further assistance.

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    Answered by bracesport on January 19, 2012 at 05:06 PM

    icab allows uploads only from their downloads list or from your photo library.. for now there isn't much else you can access within iPad or iPhone for uploading! so we will cope!

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    JotForm Support

    Answered by Mike_T on January 19, 2012 at 05:12 PM

    Thank you for sharing this information.

    As far as I understand, this issue is caused by iOS limitations. We hope that Apple will implement some solution in the future.

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    Answered by bracesport on January 19, 2012 at 05:13 PM

    i added mov and aif to the upload extensions.. that should be ok?

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    JotForm Support

    Answered by Mike_T on January 19, 2012 at 05:22 PM

    It is fine, alternatively you can put an asterisk * to allow every extension.

    Thank you for using our services.

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    Answered by bracesport on January 19, 2012 at 05:26 PM

    fab-u-lous

     

    phil

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    JotForm Founder

    Answered by aytekin on August 21, 2012 at 12:12 PM

    Update: We have a possible new solution for the file uploads on iphone/ipad. We have just added a new form field type under Power Tools called Filepicker.io.

    Filepicker.io is a web service that lets your users choose files from the Cloud. Basically what that means is that your users can choose files from their Facebook, Dropbox, Box, Gmail etc. accounts. There is still an option to upload files from a computer.

    So, if you use this new field type most users will upload files from their computer like before, but your users from mobile phone will have some options to pass the file through another app such as dropbox. 

    It is not a perfect solution, we wish we could just make the upload button work on iphone but unfortunately it is not possible. This solution does not make it easy but at least it makes it possible for some of your users. 

    You will need to sign-up (free for 2GB/month) with Filepicker.io and get an API key to use this feature. We have a blog post about it here:

    http://www.jotform.com/blog/61-Filepicker-io-JotForm-Let-Your-Users-Upload-Files-From-the-Cloud

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    Answered by dasjell on September 07, 2012 at 03:29 PM

    Where do the files/photo uploads go if using filepicker.io integrated into a jotform? Do they still have the associated user information?

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    Answered by jeanettebmz on September 07, 2012 at 04:12 PM

    The files go to our servers so you can download them as a normal upload file,  or if you integrate the form with Dropbox they can go there.

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    Answered by dasjell on September 07, 2012 at 04:19 PM

    So a user adds all of their personal contact information via my form, uploads a photo and then checks out via paypal - and I can determine which uploaded photo belongs to which user correct? This will all be there together with the submissions correct?



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    Answered by jeanettebmz on September 07, 2012 at 04:24 PM

    Yes, each submission has a unique ID, so you will see the submitted data (personal information and payment information) along with the link to the uploaded file

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    Answered by dasjell on September 07, 2012 at 04:25 PM
    Great. Thank you.


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    Answered by Vivek tiwari  on September 05, 2015 at 01:55 PM

     PDF file does not uploaded which is stored in idownloader. When I click choose file my browser open photo or video that mean open gallery. What should I do to upload PDF file directly.