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  • Profile Image

    Email Notifier is not working

    Asked by CovertLeopard on April 30, 2014 at 10:26 AM

    When I check my form on the website, it shows 4 submissions and I can view each one.  These submissions are not being sent to my notifier email.  The test email comes through fine when I use it, but the form is not coming through when someone fills out my form. 

    Page URL:
    http://century21tech.com/support.html

    email Submissions check and
  • Profile Image

    Answered by Azharul on April 30, 2014 at 11:01 AM

    First off, we are sorry for the inconvenience.

    It sounds like there might be a problem in Email Configuration. You have to set Recipient Email in order to get submission data.

    The screenshot below can help you to resolve your problem.

    I have cloned your form and find that everything was fine with your form. I got the submission data as well in the email address that i provided in Recipient Email.

    The following guideline will show you how to setup Recipient Email to your form.

    http://support.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Do get back to us if the issue still persist.

     

    Thank You

  • Profile Image

    Answered by CovertLeopard on April 30, 2014 at 11:11 AM
    Thank you! That fixed it
    *Best Regards,*
    *James Wiesen*
    ...
  • Profile Image

    Answered by gori-mathew on April 30, 2014 at 11:35 AM

    You are welcome, do feel free to let us know wherever you need our assistance.

    Thanks!