Email Notifier is not working

  • Profile Image
    Asked on April 30, 2014 at 10:26 AM

    When I check my form on the website, it shows 4 submissions and I can view each one.  These submissions are not being sent to my notifier email.  The test email comes through fine when I use it, but the form is not coming through when someone fills out my form. 

  • Profile Image
    Answered on April 30, 2014 at 11:01 AM

    First off, we are sorry for the inconvenience.

    It sounds like there might be a problem in Email Configuration. You have to set Recipient Email in order to get submission data.

    The screenshot below can help you to resolve your problem.

    I have cloned your form and find that everything was fine with your form. I got the submission data as well in the email address that i provided in Recipient Email.

    The following guideline will show you how to setup Recipient Email to your form.

    Do get back to us if the issue still persist.


    Thank You

  • Profile Image
    Answered on April 30, 2014 at 11:11 AM
    Thank you! That fixed it
    *Best Regards,*
    *James Wiesen*
  • Profile Image
    Answered on April 30, 2014 at 11:35 AM

    You are welcome, do feel free to let us know wherever you need our assistance.