What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Email Notifier is not workingAsked by CovertLeopard on April 30, 2014 at 10:26 AM
When I check my form on the website, it shows 4 submissions and I can view each one. These submissions are not being sent to my notifier email. The test email comes through fine when I use it, but the form is not coming through when someone fills out my form.
First off, we are sorry for the inconvenience.
It sounds like there might be a problem in Email Configuration. You have to set Recipient Email in order to get submission data.
The screenshot below can help you to resolve your problem.
I have cloned your form and find that everything was fine with your form. I got the submission data as well in the email address that i provided in Recipient Email.
The following guideline will show you how to setup Recipient Email to your form.
Do get back to us if the issue still persist.
Thank you! That fixed it
You are welcome, do feel free to let us know wherever you need our assistance.