What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Password Change Not Working

    Asked by Tommy  on May 01, 2014 at 12:23 PM

    Just an FYI, I think there is an error in your change password code at the moment.

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    Answered by gori-mathew on May 01, 2014 at 01:24 PM

    Hello Tommy,

    Apologies for the inconvenience caused, please provide us the account's username so that we can be able to investigate the issue further.