What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Does JotForm support recurring billing fields with an authorize.net account?

    Asked by sesit on August 03, 2011 at 01:47 PM
  • Profile Image

    Answered by allanftd on August 04, 2011 at 03:36 AM

    Hi sesit,

    Yes, with JotForm you can collect payments on a periodic basis. This is ideal for subscriptions wherein you need to charge a fixed membership rate on a regular basis (monthly, yearly, etc) just like how JotForm would charge premium and professional plan users.

    When setting up Authorize.net integration in your form's Payment Tool Wizard, just select the option below:

    Then, setup a product or products representing the membership plan you're selling.

    You can even set up a trial period if you offer one in your product. You can also set a different first payment.

    We hope you find this information useful. Please let us know if you have any other questions or concerns. Thank you for using JotForm!

    JOTFORM SUPPORT

  • Profile Image

    Answered by stsinc on September 25, 2012 at 04:33 PM

    I have a question on this.   We are using the recurbiling but the form doesnt have a spot for the company name.  So we get the following when a form is filled out.  The completed jot form that we force them to fill out and the subscription is added to authorize.net under the card holders information.  When we go back to find the compnay in authorize.net it doesnt exist unless we manually add it after we match the form and the payment.  Problem is that sometime the person filling out the form uses a card from a differenent person IE husband ect.  So sometimes finding them is impossible.  Is there a way to require say phone number and company name in the authoriz.net paymnet field that gets loaded into authorize.net account?    

  • Profile Image
    JotForm Support

    Answered by NeilVicente on September 25, 2012 at 05:00 PM

    @stsinc

    You can match the customer's billing information with the actual submission details if you look it up under your form's submissions page.

    The information are clearly indicated as Payer Info and Address.

    To go to your submissions page:

    1.  Go to My Forms page,
    2.  Click the particular fpr, under your forms list
    3.  Click the Submissions button in the toolbar