What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Can I set up multiple conditions based on answers selected for emails to be sent to certain people?Asked by Brittany on May 05, 2014 at 09:46 AM
If option A and/or B are selected, send an email to person 1. If option C is selected, send an email to person 2. Is this possible through JotForm?
You can achieve you requirement by using our Conditions and Email Alerts features. For sending submissions to different people first you need to add email notifications to your form. Then you can set your email rules based on selection from Condition Wizard.
Here is the user guides which will help you,
If you have any other questions please let us know.
I’ve tried to do this, but once I make one condition for one condition, I can’t add another. For instance, I can say if question 1 option A is selected, then send an email to person 1, but I can’t set another condition where if question 2 option B is selected send an email to person 2.
To achieve your requirement, you will have to add two different condition to send submission emails after form is submitted. You need to follow exactly the same process which you followed to create condition for question 1. Please check the screenshot below on the process to add multiple conditional emails:
The following guide should help you add conditional emails and you need to repeat the same steps for additional conditions as well: https://www.jotform.com/help/167-How-to-send-to-a-specific-email-address-based-on-a-selection
Hope this helps.
Do get back to us if you have any questions.