How do I change my CC on my account

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    Asked on August 04, 2011 at 10:14 AM

    They one you have listed is no longer valid and I have a new one.


    Jason Larson

    Bitterroot Motors

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    Answered on August 04, 2011 at 10:42 AM

    Hi bitterrootmotors,

    Since you're paying using your credit card, you have to cancel your account through our 3rd party payment processor Plimus since we do not save your cc details in any of our servers. Your Plimus username is the long string of numbers from the original plimus email you received when you paid for your Jotform account in your case, its 13072189260621026274675). Please do not use your Jotform username and password when logging in to the Plimus website. In case you forgot your Plimus password, please reset your password here or visit their Customer Support page.

    Thank you for using JotForm.