Integrating JotForm with our CRM InfusionSoft

Hello, 

I'm currently trying to intergrate our CRM with JotForm and it's saying that the KeyApp that I've provided is a wrong code. 

 

Please Assist.

Hello,

Please try generating a new API key as shown on this guide and try again.

Let us know if this helps.

Wouldn't it generate the say KeyApp?
Why would I need to generate a new one?
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Hi,

We just wanted to ensure that you have place valid/active API Key from your InfusionSoft account. Can you do that please? You only have to provide 2 info from your Infusion account. The first box requires the appname, e.g. this is taken from your app URL (appname.infusionsoft.com) then enter the API Key on the second box. If it is still not working, let us know here so we can check and assist you further.

Thanks!

I have reset my API and re-entered my URL and still not working. 

Grateful for a solution for this.. 

Kim 

Now Jotform is acknowleding my API and  telling me cannot connect to application. Make sure your API Name and API are correct. ( I changed from Safari brower to Firefox) 

Thanks for your help, 

Kim