How do I unsubscribe from the premium service?

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    Preves
    Asked on May 06, 2014 at 12:39 PM

    How do I unsubscribe from the premium service?

    I did my monthly plan and is being charged every month on the card. I want to cancel faster. Please.

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    BryanPaulo
    Answered on May 06, 2014 at 01:40 PM

    Hi Preves,

    Please log on to your account then go to https://support.jotform.com/myaccount/billing then click on the Downgrade below the Free column. Once done, you will no longer be billed on the next billing cycle.

    Please let us know if you need further help.

    Bryan