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    Receive the Email Notification as if Submitter sent them

    Asked by terrynbama on May 06, 2014 at 03:13 PM

    When I get to step 4, the email calculation field is not available to selct.



    This is a re-post of a comment on [Depreciated] How to receive your email notifications as if your form submitter sent them

    email step
  • Profile Image

    Answered by BryanPaulo on May 06, 2014 at 04:14 PM

    Hi terrynbama,

    I was looking at your form and you currently have to fields set namely, Name and Email. These 2 fields should be available on Sender Name and Reply-To Email options. If you are trying to set the Sender Email  to the submitter's emaill address, this is not possible. If you want to change the Sender Email option to your own email smtp server, you can do any of the following:

    Set-Email-Field-as-the-Notification-Sender-Email-Address-with-Mandrill

    -Or-

    How-to-Setup-SMTP-for-a-Form

    I hope this is what you are looking for. Let us know if you need further help.

    Bryan

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    Answered by paulcochran on May 13, 2014 at 04:37 PM

    hello,

    i am having the same issue. when i get to step four in the set up, the hidden field is not an option for me to choose as the sender's name

     

    I followed all steps in this tutorial: 

    http://www.jotform.com/help/258-How-to-receive-your-email-notifications-as-if-your-form-submitter-sent-them

     

    why will it not work?

    thank you for your help

    paul+