What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by John Palermo on August 04, 2011 at 12:51 PM

    I just received the email below.

    If I upgrade to a paid account, will my forms show up on my site again - or will I need to go into Dreamweaver and set it up again?

    Also, will the upgrade have a higher capacity than I've had with the non-paid version?

    John Palermo, President of DupeCoop, LLC

    Dear dupecoop,

    You have currently reached the limits of your account. Your forms are disabled now.

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:

    Thanks for using JotForm,

    JotForm Team

    Page URL:

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    Answered by allanftd on August 05, 2011 at 03:56 AM

    Hi John,

    If you decide to upgrade your account, your forms will update automatically so that it will be usable and accessible again. No changes needed on your backend.Also, your submissions limit will increase according to the paid plan you subscribe. For Premium users, it will become 1,000 submissions/month. And for Professional users, 1,000,000 submissions/month.

    We hope you find this information helpful. Let us know if you have any other questions or concerns.

    Thank you for being a loyal JotForm user!