What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Mac Doc File not uploading

    Asked by registerstrateeg on May 07, 2014 at 08:37 AM

    Hi there,


    I have three different forms, but on every form. the visitor is not able to upload a file from a mac PC

    How can i fix this?

    example of the page:


    Kind regards,


    Page URL:

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    JotForm Support

    Answered by BDAVID on May 07, 2014 at 11:00 AM

    I just made a test using a browser emulator, using OS X Snow Leopard, and Safari 5.1. The file was uploaded with no problem. Could you let us know what OS and browser was used when the problem occurred?


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    Answered by registerstrateeg on May 07, 2014 at 11:02 AM

    Hi thanks

    Problem is resolved, because we want doc docx and pdf files. but de image upload check was on

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    Answered by Carina on May 07, 2014 at 01:07 PM

    Good to hear it's solved. Feel free to contact us if you need further assistance.

    Thank you