All form fields not automatically saving

  • rosaprincess23
    Asked on May 7, 2014 at 12:23 PM

    Hello! I recently created a form with a few page breaks. Generally, the form seems to maintain information inputted into it except when it gets to text box field. For some reason, the text box fields are not saving the information inputted, so that when I come back to the form - these fields are empty. I can't figure out how to resolve this.

    Thanks in advance for any help! 

  • Jeanette JotForm Support
    Replied on May 7, 2014 at 2:28 PM

    If you are talking about this field, let me tell you that these will not work on the Save and continue workaround

    All form fields not automatically saving Image 1 Screenshot 20

    Please confirm this and we will see what other workaround we can come up with.

  • rosaprincess23
    Replied on May 7, 2014 at 2:52 PM

    Yes, that is the type of field I actually switched the field to plain text rather than rich text and that resolved the issue!