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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Shipping cost is removed when redirected to PayPal

    Asked by PetraTest on May 08, 2014 at 05:39 AM

    I have used your wizard for shipping cost, but it does not come along to the payment page in PayPal - why?

    Previously I had shipping as its own pruduct but since we will now offer to buy multiple units we nned to make the shipping cost multiply accordingly.

    Page URL:
    http://form.jotformpro.com/form/41251882457963

    Screenshot
    payment page shipping
  • Profile Image

    Answered by PetraTest on May 08, 2014 at 05:41 AM

    I am not able to send a second screenshot that shows tha PayPal page without the shipping inkluded, just the products.

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    JotForm Support

    Answered by jonathan on May 08, 2014 at 07:19 AM

    Hi,

    Please refer to this guide also -How-to-add-Shipping-to-your-Paypal-standard-account

    In your paypal account profile, in the Shipping Calculation screen at the bottom make sure the checkbox option "Click here to allow transaction..." is checked.

     

    Hope this help. Please inform us if issue is not resolved.

    Thanks!

  • Profile Image

    Answered by PetraTest on May 08, 2014 at 07:58 AM

    It seems to do the trick - thank you for your quick answer!